Carnival Corporation Update on Operations

Carnival Corporation Update on Operations

Carnival Corporation Update on Operations

For Carnival Corporation and our nine world-leading cruise line brands, our highest responsibility and top priorities are compliance, environmental protection, the communities we visit and the health, safety and well-being of our guests, crew and shoreside employees. Below is an update on cruise operations.

An Industrywide Approach

The Cruise Lines International Association (CLIA) – with input from Carnival Corporation and our cruise line brands and fellow CLIA members – announced on Sept. 21, 2020, the adoption of a strong set of health protocols that represent core elements for returning to service in the Americas.
These core elements are applicable to CLIA member ocean-going cruise ships worldwide, while cruise ships operating in or planning to operate in U.S. waters are subject to the U.S. Centers for Disease Control and Prevention’s (CDC) Framework for Conditional Sailing Order. These protocols will be continuously evaluated and adjusted against the current state of the COVID-19 pandemic, as well as the availability of new prevention, therapeutics and mitigation measures.

Highlights include:

  • Testing: 100% testing of passengers and crew for COVID-19 prior to embarkation.
  • Mask-Wearing: Mandatory wearing of masks by all passengers and crew onboard and during excursions whenever physical distancing cannot be maintained.
  • Distancing: Physical distancing in terminals, onboard ships, on private islands and during shore excursions.
  • Ventilation: Air management and ventilation strategies to increase fresh air onboard and, where feasible, using enhanced filters and other technologies to mitigate risk.
  • Medical Capability: Risk-based response plans tailored for each ship to manage medical needs, dedicated cabin capacity allocated for isolation and other operational measures, and advance arrangements with private providers for shoreside quarantine, medical facilities and transportation.
  • Shore Excursions: Only permit shore excursions according to the cruise operators’ prescribed protocols, with strict adherence required of all passengers and denial of re-boarding for any passengers that do not comply.

 Carnival Corporation's CruiseHealth Program

  • As our cruise line brands gradually resume cruising, our commitment to the health, safety and well-being of our guests, crew members and shoreside employees, and the communities we visit is reflected in our enhanced health measures developed in conjunction with government health authorities, public health experts, local ports and CLIA.
  • As our understanding of COVID-19 is still evolving, we are working closely with some of the best minds in medical science, public health and infectious disease control to understand the challenges posed by the virus and how best to mitigate its spread.
  • Our CruiseHealth program elevates our existing practices to even greater levels to give consumers confidence and peace of mind when going on a cruise vacation with us.
  • Our operational protocols are being designed to be flexible and responsive to quickly adapt to the latest learnings as necessary.
  • Two of Carnival Corporation's nine cruise line brands – Italy-based Costa Cruises and Germany-based AIDA Cruises – restarted sailings in Europe. The enhanced health and safety protocols in place for AIDA and Costa have been developed in coordination with medical and scientific experts, and national and global authorities.
  • Some ships from Carnival Corporation’s fleet have returned to U.S. territorial waters and several of the corporation’s brands are working with the CDC on initial phases of the Framework for Conditional Sailing Order – including preparing the ships and implementing approved safeguards prior to receiving CDC approval to sail following the pause in operations.
  • We continue to be encouraged by recent vaccine developments and the positive progress this signals for the world and the entire travel industry. Vaccines are an important tool as part of a layered approach to mitigation of spread, along with other advancements in science and technology, including treatment therapeutics as well as advanced and affordable testing. As the complex situation around the availability and distribution of vaccines continues to evolve, our decisions will be informed by our global medical and science experts and the requirements of the places where we operate.

CruiseHealth Program Enhancements and Protocols Being Contemplated

  1. Health Screening, Illness Surveillance and Health Education
    • All guests and crew will be required to test negative for COVID-19 prior to embarkation
    • All guests and crew embarking a ship will undergo enhanced pre-embarkation health screening in accordance with prevailing health best practices, such as health questionnaires and touch-free temperature checks
    • Those identified at risk will undergo additional health evaluation by medical staff
    • Health checks as appropriate during the cruise for guests and crew
    • Rapid response and contact tracing plans in case of on-board illness
  2. Environmental Sanitization
    • Routinely use a safe disinfectant proven to quickly kill novel coronaviruses
    • Staterooms and public areas sanitized more frequently with cleaning and disinfection protocols developed in coordination with the CDC
    • Ships and terminals undergo more thorough sanitization between cruises
    • Expanded disinfection methods using emerging and advanced technologies that are proven effective against coronavirus and other germs
  3. Guest Experience
    • Responsible physical distancing for all guests and crew managed by adjusting the flow, timing and size of groups
    • Mandatory wearing of masks for all guests and crew when physical distancing is not able to be maintained
    • Hand Hygiene – Additional handwashing facilities and hand sanitizing stations positioned in high-traffic areas throughout the ship 
    • Health Information – providing regular health reminders about the ways to stay healthy onboard and when ashore
  1. Health Care
    • A team of highly trained medical staff including qualified doctors and nurses who have experience in caring for a broad range of medical conditions
    • Medical centers that have both outpatient and inpatient facilities including critical care capabilities 
    • Medical centers modified for infection control best practices including dedicated air handling systems with 100% fresh air supply and HEPA exhaust filtration
    • Medication onboard that improves COVID-19 clinical outcomes
    • COVID-19 testing capabilities onboard, allowing for effective and fast response actions
    • Dedicated isolation and quarantine rooms should they be needed
    • Ongoing training and education of medical staff in the latest clinical care practices for managing COVID-19 cases
    • Partnerships and advanced arrangements with local and regional onshore medical providers
    • Trained onboard staff to monitor compliance with health measures
    • Training of all crew in COVID-19 health protocols
  1. Ventilation Systems
    • Multi-layered, science-based strategy to upgrade air systems on all ships fleet-wide, including maximizing fresh air, and incorporating high-efficiency air filtration systems and state-of-the-art air treatment technology to eliminate any remaining particulates or pathogens
    • HEPA filtration systems for key areas such as medical centers and dedicated isolation rooms
  1. Partnerships with Local Stakeholders
    • Working with local health authorities, destinations and other key stakeholders to ensure alignment on our enhanced health and safety protocols, including shore excursions that are managed by each brand and follow strictly mandated guidelines
    • Monitor COVID-19 activity and health regulations in the destinations we visit and adjust itineraries as necessary 

For the latest updates on cruise operations from our nine world-leading cruise line brands, please visit the brand homepages at the links below.

Holland America Line

Health Advisors Supporting Enhanced Protocols

We have been working with a number of world-leading public health, epidemiological and policy experts to support our ongoing efforts for developing enhanced protocols and procedures for the return of cruise vacations based on the latest knowledge around protection and mitigation.
The advisors include:

  • Dr. Vivek Murthy, MD, MBA, author, former vice admiral in the Public Health Service Commissioned Corps and 19th Surgeon General of the United States
  • Dr. Simon Clarke, associate professor in cellular microbiology, University of Reading School of Biological Sciences (UK)
  • Michael S. Diamond, MD, PhD, Herbert S. Gasser professor of medicine, molecular microbiology, pathology & immunology; and associate director, Center for Human Immunology and Immunotherapy Programs, Washington University School of Medicine in St. Louis
  • Michael Z. Lin, MD, PhD, associate professor of neurobiology, bioengineering, and chemical and systems biology; and principal investigator, The Lin Lab, Stanford University School of Medicine
  • Dr. Jewel Mullen, MD, MPH, associate dean for health equity, University of Texas at Austin, Dell Medical School
  • Emil C. Reisinger, MD, full professor of internal medicine, infectious diseases and tropical medicine and director of the Division of Tropical Medicine and Infectious Diseases, Department of Internal Medicine, University of Rostock, Germany
  • Dr. Stefano Vella, MD, former director, National Center for Global Health, Istituto Superiore di Sanità (Italian National Institute of Health); and adjunct professor of global health, Università Cattolica del Sacro Cuore (Catholic University of the Sacred Heart) in Rome